E-Therapy’s STAR Platform for online therapy is a 360 degree quiver of tools and support for your in-house therapists.
When working with a new piece of software, or with a new solution, the question is often…”and where is the support?” Since school closures, many schools across the U.S. have adopted teletherapy to provide online therapy sessions to their special education community. Due to unforeseen changes in how students receive education, many others are getting online quickly. They all need a platform that supports their needs and offers complete technical and therapist/administrative support as they navigate through this.
“E-Therapy’s STAR platform is so professional and user friendly.I can tell it was thoughtfully designed because it is so helpful and easy to use.”
~Sophia, OT
The E-Therapy STAR platform offers a unique bundle of support:
- One-on-one training
- Personalized on-boarding
- Complete student/therapist set-up
- A library of resource/training tools
You can be assured to receive “the basics” when you use the STAR Platform; a complete training process with onboarding and set-up. One of the most helpful parts of our training is that the E-Therapy STAR platform comes with a live trainer to help your school therapists get online quickly and with ease. In addition to that, STAR Platform has a complete library of therapist’s tools. Our teletherapists have added tested resources and activities in every category to offer engaging and compliance-based online therapy sessions. This alone will save your therapists from searching independently, which is time consuming and redundant.With the STAR Platform comes these support and therapist training features:
Customer support and training
Command control
When schools license the STAR Platform from E-Therapy, they are assigned a primary point of contact that we call “Command Control”. This dedicated account manager is your go-to person for questions, solutions, and directions on how to get the most out of STAR and the E-Therapy services.
Phone support
Direct phone support for all customer needs and technical questions as well a dedicated account manager specifically assigned to your school.
Complete school therapist staff training
With our platform licensing solution, schools receive a complete training program with live training and Q and A sessions to help them get started quickly and efficiently. If a school is using our direct services option complete with teletherapists, they also receive training as to how to get the most out of our STAR platform. Our resources include video tutorials, guides and webinars as well as a dedicated account manager to get them up and running quickly.
Therapists resources in STAR Platform
Therapist resource toolbox
E-Therapy has developed a proven and tested set of tools that we call our “toolbox” that therapists can use as they wish. This toolbox includes an amazing selection of lesson activities, instructional games with interactive tools, and resources for additional materials, all searchable and shareable.We also offer a strong collection of online tutorials, professional development webinars, thought leadership, and constant up-to-date industry information including a live Hot Topics Online Forum where therapists can find the guidance they need or inquire for more help, if needed. We often feature guest industry bloggers on the EMPOWER Blog and E-Therapy social channels like Facebook. If you dive into the toolbox, you can find newsletters with additional activities and articles about teletherapy – all archived and at your fingertips.
Assessments
In addition to therapy tools and activities, we also offer assessments in the area of speech, occupational therapy, physical therapy and mental health. On our site today, you can find a webinar on mental health assessment to download, where an expert counselor offers practical advice and tools that show you where to go and how to follow up once an assessment has been made.
Professional Development
For those therapists seeking to hone their craft regularly or just want to stay up on the latest teletherapy activities/games, or how to utilize a white board during a session, E-Therapy offers professional development tools right in STAR. We offer a full array of webinars, video tutorials, and a comprehensive resource library for therapists looking to stay up-to-date and well versed in the all the basics to latest trends.When it comes to helping make our school partners and E-Therapists successful, we are 100% committed to our partnership. While our online resources and training are among the best available, we continue to uplevel our resource content daily and have been doing this for over 11 years, making our resource library above others in terms of depth and content robustness. If ever a therapist or school needs something in addition to all the great resources we already have, we are only a phone call away.
Contact E-Therapy for a Demo of STAR
If you want to talk more about how STAR Teletherapy Platform can work for your therapists online, please give us a call at 1-800-330-0093 or schedule a demo.We can help you find the resources you need – as soon as you need!
