What A Secure, Private Teletherapy Platform Looks Like

What A Secure, Private Teletherapy Platform Looks Like

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What Does Online Security Mean for School Teletherapy and What to Look for in Your Choice of Provider?

by Diana Parafiniuk, Founder and CMO of E-Therapy

At E-Therapy, we pride ourselves on being the Teletherapy Experts. We live and breathe all disciplines of teletherapy for exceptional students throughout the country such as Speech Therapy, Behavioral Health, Occupational Therapy, Physical Therapy, as well as social work and counseling, evaluations, and diagnostics. When we built STAR Platform, our solution to deliver E-Therapy online therapy services, we knew that security and privacy were mission critical in an educational setting. As more and more schools look to bridge the therapy gap through online therapy services, they need a secure, private teletherapy platform that protects them against cyberthreats, is compliant, and maintains student privacy.  Many of the mainstream, free online platform solutions out there today are not designed specifically to adhere to privacy and security guidelines in an educational setting. They were certainly not ready to take on the fallout that education experienced during the pandemic. E-Therapy was ready.  Whether it’s HIPAA compliance guidelines or the privacy of your school’s student data, our platform not only delivers secure therapy solutions, but also protects student data. With many special education directors and superintendents looking for safe solutions, we thought it would be useful to highlight the recommended features that you should include in your teletherapy platform search and that our STAR Platform was built to address.  

Recommended security features in a teletherapy platform

Unique login credentials

Therapists, educators, and students should all have unique login credentials that remain safe and protected throughout their sessions. Our STAR Platform is designed and stress-tested to be secure for all logins.

3rd party authorization verification

No one wants an uninvited visitor intruding on teletherapy sessions. Third party authorization verification means that all parties must have unique and correct credentials to access the platform. STAR Platform’s user verification ensures that only the right people join sessions, with no room for potential 3rd party access. This ensures random visitors from crashing the party.

Individual private student meeting rooms

On the STAR Platform, therapists have unlimited access to as many virtual “therapy rooms” as they have students. This is especially important to avoid room collisions and protect student’s privacy from accidental visits from others who may have access to a shared online room. E-Therapists create rooms for each student they work with and name them with a distinct room name that the student will recognize. The therapist then sends the student unique credentials that ensure they are the only one that ever uses that room.

Document and query and data search protection

The STAR Platform for teletherapy has built-in protection for all data and communications that happen within the system. This means no matter what a therapist uploads into the system, this data and documentation stays ONLY in the STAR system.

Back up and malware protection

Don’t want to worry about losing your data or not finding it after a computer virus strikes? All software worth considering today must have strident back up and malware protection services included. Not to worry! Our cybersecurity goal is to make the STAR teletherapy platform secure and private for all users. The schools we partner with never have to worry about malware, virus attacks, or losing important data. School district IT teams have enough to manage with the needs of their staff and students, so the STAR Platform is one less worry because it is designed to secure all data from being tampered with or removed from the platform.  

Schedule a Demo of STAR Platform

I hope this information is useful as you choose a teletherapy provider which is safe, secure, and private. If you have any questions about any of this or any of our other teletherapy platform features, please reach out to us at info@electronic-therapy.com today and we will be happy to answer them! Or click the banner below to schedule a demo of the STAR Teletherapy Platform.  

Derek Vogel

Derek Vogel is a highly experienced and results-driven leader, currently serving as the Chief Executive Officer of E-Therapy. With over 15 years of experience in executive leadership, he has a proven track record of driving business growth and success. He is skilled in business development, organizational strategy, and employee engagement and has a reputation for designing effective strategies that have consistently yielded significant increases in revenue and cost savings. He has successfully managed businesses ranging from $10M to $100M+ in annual revenue, and has experience in leading organizations through post-acquisition integration processes. Prior to joining E-Therapy, Derek was the President of AMN Healthcare’s Education Healthcare Staffing business, where he provided on-site and virtual solutions for students in need of therapy services. He is known for mentoring and developing his team members and inspiring a sense of pride and ownership in the collective success of the organization.